We work with a selection of reliable dealers worldwide, ensuring we can trace new stones to their country or state of origin. We source our materials on a design basis, and whenever possible, we use vintage or reclaimed post-consumer stones. 

 We prioritize using locally sourced, recycled materials. 

We pay close attention to our materials and value the hands that make our pieces. The skilled career artisans behind our pieces have fair wages, sustainable careers, employee-led credit unions, 90 days paid maternity leave, education scholarships, and wellness programs.

Our collection pieces are handcrafted with 100% recycled  2.5 microns 18ct gold vermeil and solid 925 sterling silver and is nickel-free and lead-free.

Every piece is made-to-order or produced in limited quantities to avoid unnecessary waste. 

Our jewelry comes in Eco-friendly, FSC, Recyclable, and Fair-trade certified luxe reusable packaging.

Our packaging is minimal and driven by the sustainability of materials.

We recommend storing your jewelry individually in the Nashira Arnó jewelry box or pouch bag to protect it from wear and tear and excess exposure to direct sunlight. 

Gold vermeil is a traditional technique of blending high-quality precious metals, plating sterling silver with a thick layer of 18ct gold, resulting in long-lasting quality for an accessible price. 

Gold vermeil requires special care. All our jewelry is treated with anti-tarnish treatment. Nevertheless, the tarnishing of vermeil is natural and expected to occur over time depending on factors including usage, body chemistry, humidity, and care.

We recommend using 100% cotton or microfiber cloth to clean gold vermeil and removing jewelry before bathing, showering, washing hands, swimming, exercising, and applying perfume, hairspray, or lotion to maintain shine. 

We offer a replating service for a fee—email customerservice@nashiraarno.com for a quote.

Sterling silver is an alloy containing not less than 92.5% silver content.

We usually plate our 925 sterling silver jewelry with white rhodium plating to secure a strong and resistant surface.  Nevertheless, silver might oxidize over time. Gently wipe your jewelry clean with a soft cloth after each wear to maintain the finish of your piece.

We offer a polishing service for a fee –email customerservice@nashiraarno.com for a quote.

For further help, please email customerservice@nashiraarno.com.

Please help us minimize returns and exchanges to minimize our environmental footprint. 

Pre-ordered pieces ship on the shipping date noted under the product description. 

In-stock pieces ship within approximately 2-4 business days of purchase. 

Made-to-order pieces ship within about 6 to 8 weeks of purchase.

These time frames are estimates only, and orders may ship earlier or later, depending on production and fulfillment. 

If you have purchased a combination of made-to-order and in stock pieces, your order will ship once all items are complete. If you would like the in-stock portion of your order to ship separately, please emailcustomerservice@nashiraarno.com to arrange it.

Please note that all orders placed on www.nashiraarno.com are shipped from USA.

We offer complimentary shipping on all over $250 shipped to destinations within the contiguous United States. The shipping cost is displayed at checkout for orders below $200 or shipped to destinations outside the United States.

We ship orders within the United States via UPS, FEDEX or USPS using a carbon neutral method.

We ship orders to international destinations outside the United States via DHL. Nashira Arnó is not responsible for any duties, taxes, or other fees that may be assessed on international shipments.

We offer a 14-day return policy. 

To request a pre-paid return label from UPS or DHL label, please contact us at customerservice@nashiraarno..com. We will credit back the card used upon receipt. All items must be returned in original packaging, unworn and in the condition received.

On all returns under $250, a shipping fee of $15 will be deducted.

Please note that custom sizes and special orders, including bespoke pieces, cannot be returned for a refund.

We do not offer any exchange services. *Unless the product(s) are faulty, or the wrong pieces have been delivered. If you need a different size or another style, you will have to make a return and place a new order.